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Unfortunately, there is no easy fix for the freezing problem. Firstly, it can be caused by different issues depending on your computer. Secondly, it depends on what level of freezing you are experiencing. A random freeze once a month is definitely a different problem than 1. In this article, I will try to help you troubleshoot the problem with various solutions I have used over the years. If none of them worked for you or you have a different solution, post a comment here! Check Event Log. The first thing to do is to try and check the Event Log and see if there are any events in the System or Application log that could help you identify the problem. Look for yellow exclamation and red x icons right around the time the computer froze. Now a lot of times you may not see anything useful in the Event Viewer because if the computer freezes, then the events may never get written into the log. So then it’s kind of useless, but depending on whether your random freezes are caused by software or hardware, you may or may not see some helpful event logs. If you do see something useful, but you’re not sure what it means, then post the contents of the log here and we’ll try to help you out! Memory, Memory and Memory. If you’re getting a lot of random freezes and you’re pretty certain that Windows 7 is not the problem (you just installed a fresh copy, etc), then check your computer memory. Troubleshoot Windows 10/8/7 hangs, freezes or crashes. First identify the cause for Windows freezing & then follow this guide to solve the issue.This has been the culprit many times over and it’s very hard to detect. When checking the memory, there are a couple of things you have to look at. First and foremost, it’s good to make sure the memory is not bad. You can do this by downloading Memtest. ISO onto a CD, booting up the computer and running the diagnostics. If you get any errors, then you should definitely replace the faulty memory chips. If you get no errors, that is good, but it still does not mean there is not an issue with the memory. The next thing you have to check on the memory is the type, speed, voltage, etc. Why is this important? Well, your motherboard might have certain memory settings and if the memory chips installed are running at a different speed, voltage, frequency or timing, then it can cause all kinds of random freezes in Windows 7. The best thing to do here is to look up the documentation on your motherboard and your memory and go into the BIOS and adjust the settings for your memory to match what is recommended by the motherboard. This is called a QVL (qualified vendor list). The manufacturer of the motherboard will give a list of brands and memory part numbers that will work with each specific motherboard. It’s best to get one from that list. If not, you can still try to adjust the settings manually. For example, one client had an issue where the DRAM frequency of his memory was 1. He was able to adjust this in the BIOS and his computer started working normally again, no freezes! Lastly, make sure your memory is placed in the memory slots properly. It’s amazing how a slightly loose memory chip can cause havoc to your system. Disable USB, Network and Other Devices. If you have an ASUS or Gigabyte motherboard, there seems to be a lot of issues related to Windows 7 6. Users have reported disabling certain hardware components has fixed the problem. Obviously, disabling your USB ports is not ideal, but you can at least try it out and see if that’s the issue. Try to disable everything you can including the network card, card readers, other ports, etc. You can also go into Device Manager from the Control Panel and disable hardware from there too if you can’t figure out how to do it in the BIOS. Update Drivers & BIOS & Windows Updates. Though this doesn’t help in most cases, it does in some. Go ahead and update all the drivers for all hardware on your computer including the hard disk, network card, sound card, graphics card, and anything else. It’s best to go to the website of your computer manufacturer and download all the latest drivers from there. It’s also a good idea to go ahead and update the BIOS to the latest version, especially if you’re running Windows 7 6. Sometimes this helps clear out power issues caused by ACPI, etc. Lastly, it is a good idea to go ahead and download the latest updates from Windows Update. Microsoft has known about this issue for a long time, especially when it’s related to hardware, and have been releasing fixes for a while. You may get lucky and have it simply go away after an update. Install Microsoft Hotfixes. In addition to installing what you get from Windows Update like Windows 7 SP1, you should also install any relevant hotfixes that Microsoft releases to fix specific issues. You can check out this link to see a list of post SP1 hotfixes: http: //blogs. Go through and try to install all the hotfixes that you think can apply to your system. Some people had to install 1. Usually Microsoft will package up all these hotfixes into a service pack, but since the release of SP1, there hasn’t been another release, so you’ll have to manually find and install these fixes. Uninstall Third- Party Software. From the software side of things, if your computer is freezing, it could be due to a third- party program like an anti- virus program or anti- spyware app. I’ve seen lots of freezing with some users running AVG or Zone. Alarm on their systems, but it could be any software. If your system was running fine until recently, then go back and see which programs you recently installed and uninstall them. Some programs just don’t run well with Windows 7 6. If you have a high end system with top- notch specs, then it could very well be related to a crappy piece of software that was not written to for 6. Repair Windows 7. Just to rule out any issue with Windows 7 system files, go ahead and boot off the DVD and run the Startup Repair. Once you load the tool, you can perform a startup repair, try a system restore, or go to the command prompt. At the command prompt, you can try running a couple of commands: chkdsk drive: /rsfc /scannow. For chkdsk, just replace the word “drive” with the drive letter you want to scan, i. C: , D: , etc. The sfc command is the System File Checker, which will go through and fix any issues with corrupted or missing system files. So basically, you need to run the startup repair, try a system restore and run these two commands at the command prompt. Perform a Clean Boot. Again, if it’s a software issue, a clean boot can help you track down the problem. You can read this article on Microsoft’s website about how to perform a clean boot: http: //support. It’s really useful way to diagnose a software problem, especially if it’s with a service running in Windows. Adjust Power Settings. Windows 7 has some advanced power settings that can also cause more problems than provide benefit! Go to Control Panel, Power Options and click on Change Plan Settings next to the power plan you have selected. Now click on Change advanced power settings. Now scroll down and disable the USB selective suspend setting and the PCI Express – Link State Power Management setting. Make sure they both say “Off”. Go ahead and try to reboot your computer and see if the issue has been resolved. You can also try to disable other power saving features as some people have had success with this. For example, you can change the time to turn off the hard disks to a much longer time. This covers all the issues I have run into that caused the freezes in Windows 7. I’m sure there are many more, so if your computer is freezing and none of these solutions solved your problem, post your computer specs and any other relevant details here and we’ll try to help! Why Windows Vista (SP1+) is Better Than Windows 7. You’ve been brainwashed. Brainwashed by clever marketing and the classic underpromise- and- overdeliver strategy employed by Microsoft to fix the mistakes they made with Vista. I know, I know, everyone told you Vista was bad. You maybe even used Vista pre- SP1, on a “Vista Capable” machine way back when it launched and concluded that it was horrible. Or, maybe you heard all the bad press and skipped on it altogether? Stuck with XP, then switched straight to 7. Is that what you did? Well, regardless, I am convinced that Vista is the superior operating system. So vastly superior, that I am going out of my way to ensure that it replaces all the systems that I have been tricked into installing Windows 7 on. At work, at home, and for my clients. I am going to make an argument in this article as to why I believe that Vista remains superior. I challenge someone to list 7 reasons why Windows 7 is better than Windows Vista. Actual reasons. Those could easily be implemented into Vista, if it were not abandoned in the wake of Windows 7 by the new CEO, Steve Ballmer. So, we begin with a mini history lesson: Windows Vista was a major disaster. Microsoft suffered from heavily over promising on features (remember Win. FS?) and failing to live up to their own hype; and they really hyped it up. Naturally, normal people don’t care or know when a new Microsoft operating system is launched, but the tech community does. So, to over- promise and under deliver, and miss your self- imposed deadlines again and again, the disappointment becomes palpable. At the time, 6. 4- bit processors were becoming more ubiquitous, and Windows XP 6. Edition had a plethora of issues with drivers and was not widely adopted — so they were under immense pressure to release the OS. Vista Beta 2 came out in 2. If you looked at it funny, or moved the mouse too quickly, it would crash. It was completely unusable, but Microsoft insisted that it was intentional, and that they were planning to fix all of the bugs at once, at the end, prior to RTM. They did, although there was still the issues of heavy disk I/O in the final RTM as well as a large number of driver issues in the final versions. Much of the problems with Vista stemmed from an overzealous Search Indexer, incomplete drivers from third party manufacturers, UAC, and underpowered systems. RAM was still moderately expensive at the time, and Vista did not work very well with only 1. GB, which was common on low- end systems. After Beta 2, Microsoft shipped release candidate versions and finally the RTM. They continued to fix all of the issues rapidly, releasing patch after patch. All the while, Vista was hammered in the press, blogs and forums repeatedly for problems stemming from the aforementioned. This negative press was not without merit. Vista was truly very slow, and despite the improvements, they felt minor in the face of a computer that was so severely hampered. Especially when the computer was branded as: Vista Capable. Finally, with Vista Service Pack 1 (2/2. However, plagued by the hasty launch, not enough enticing features over XP, and an insipid ad campaign (“the wow starts now“), there were very few who gave it a second review. Microsoft later attempted to “prove” that they had fixed Vista with the Mojave Experiment, in which they secretly video taped people who had heard that Vista was bad, and had them interact with a supposed “new” operating system codenamed “Mojave.” Evidently, over 9. XP and/or Vista, and expressed shock/surprise when informed that they were actually using regular . Of course, bias is to be expected. After the release of Service Pack 2 (4/2. Windows 7. None of this ever made it to the press because Windows 7 was under- hyped, under- promised and over- delivered by releasing early, since Microsoft learned their lessons with Vista. Moreover, Microsoft’s “I’m a PC” ad- campaign for 7 was well executed. So, what’s wrong with Windows 7? Why have I become so negative about it? Here’s 7 reasons why I think Windows 7 is a downgrade from Windows Vista (asterisks denote a subjective comment): 1. Windows 7 removes features. What’s missing? Well, where’d the Quick. Launch go? Oh, right, it got consumed into the massive start menu. Where’d the Show Desktop icon go? Moved, to the right hand side (this drives a lot of people batty, believe it or not). Windows Mail, Photo Gallery, Movie Maker, Dream. Scene, just to name a few, no longer come with the OS, they have to be downloaded manually with “Windows Live Essentials” (except for Dream. Scene, which is totally gone. All system tray icons are hidden by default. Is this a problem? I think it is. Microsoft’s attempt to unclutter the taskbar by hiding all third party systemtray icons is a nuisance. How many times have you had to try to explain to someone to “click the little arrow to the left” over the phone to a client, family member, or friend? Hiding all systemtray icons does little in the way of solving the “problem” of the systemtray. As a result, I often find myself just showing all icons on the systems I administer and repair. Libraries. After much annoyance, I finally get libraries. I understand why they exist. I even think it’s a semi- cool idea . Try and copy the path of a file you’re looking at within a Windows 7 Library into another Explorer dialog box. What’s that? You can’t? Well that’s aggravating because everytime you click a shortcut like Music on your start menu, it takes you to the music Library, even if you just have one Music folder! Can you replace the shortcut on the Start menu to go directly to your Music folder? I won’t add a separate section, but Home. Groups annoy me in a similar fashion. I’m sure they’re great for some people — but in general, I just get a lot of “what’s homegroup?!” from people trying to do very basic filesharing across their networks. Windows Media Player 1. Have you used Windows Media Player 1. It’s pretty simple to use. Yes, the defaults are still annoying, but the interface is vastly superior. Try it yourself. Use WMP 1. The illogical layout of the software is mind boggling to me. This isn’t exactly a Windows 7 issue per se, but since Microsoft made a specific decision to remove WMP 1. I find it worth mentioning. Also, it looks like you can fix it here. Search. This, for me, is the real trouble with Windows 7. In Windows XP, you can download the optional search indexer from Windows Update. Its heyday was really with the search add- on version 2. In Vista, Microsoft took it to the next level by deeply integrating the indexer and the UI throughout the operating system. Vista’s search solution, once the Indexer was optimized with SP1+, is very powerful and incredibly easy to fine tune. Observe the control you can exert over your search in Vista: Now, let’s juxtapose this with Windows 7’s search “improvements”: So, here is what I can’t do with Windows 7’s search: – Force a search in a non- indexed, or partially indexed location. So, let’s say you just added a folder and want to do a quick search in Windows 7. So you’re screwed. This is a constant problem that I run into all the damn time.– Change the search path without first performing a search, and then scrolling to the very bottom of the search results. Who was the genius who designed this?– Perform complex filters quickly. In 7, I have to use that awkward drop- down menu to manually select each filter, and then scroll back to the left to change my search parameters. This is incredibly cumbersome and unintuitive. Totally fails the grandma test. In Vista, if I want to find a song, I just type one word of the song and then click the “Music” button and bam — it appears immediately.– Inconsistent search- related glitches (see also Bugs, #6, below) which for whatever reason cause known search results not to materialize. Video evidence of this that I documented is here, on a fully patched, legally licensed, MSDN version of Windows 7 Ultimate. I’m not the only one complaining, either. This is a real problem that simply didn’t exist before 7.– Oh, and see how the text becomes blue in the search box once I type the word “in”? Well that’s because Windows 7 thinks that I am using a search “operator,” and thus it is not returning any results. If I type the exact same search query into Vista’s search box, it would return results. In order for me to make 7 search for the word “in” I have to put it in quotes in order to “tell” 7 to search it, and not to use it as an operator. Do you think your clients are going to figure that out? I doubt it. 6. Bugs that never get fixed. Microsoft has the capability to fix problems. They proved that with Vista. In my years with Vista, I observed Microsoft fix the operating system relatively quickly. Each problem slowly disappeared, and by the time SP2 hit, nearly everything that was a concern vanished. Yet somehow, that isn’t happening with Windows 7. My biggest #1 problem with Windows 7 is the Explorer refreshing bug. Have a look at that link. You’ll find that this is a bug that has persisted throughout every single version of Windows 7, and despite innumerable complaints, it isn’t fixed. Windows 7 launched in 2. I have lost track of how many times I have had to explain to clients that the reason why the file that they saved to the desktop/folder isn’t appearing is because it sometimes won’t refresh automatically and that they have to right click and hit refresh or press F5. Of course, F5 won’t work on Microsoft keyboards because you have to first press F- Lock to enable standard keyboard behavior. This is aggravating, and Microsoft appears unable or unwilling to fix bugs of this magnitude, despite their brilliant engineers on staff. Other bugs are equally frustrating. For example, after installing a completely legal MSDN version of Windows 7 Ultimate, with keys from Microsoft, activated and operating for a few months, Microsoft released an optional hotfix to determine if your specific instance of Windows had been illegally activated. |
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March 2018
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